This piece was previously published on localjobnetwork.com.
No matter the size of a company, it will go through periods where crisis management is necessary. Whether it be a minor issue or full-fledged controversy, it's important companies handle these situations well. Tim Muma talks with H. Carl Mueller and James Madlom of Mueller Communications, a marketing and public relations firm with tons of experience with these cases. They describe the essentials to proper crisis management.
Visit this link to listen to the full podcast.